Honeywell Analytics On-Line Customer Satisfaction Survey

We appreciate your business and want to continue to satisfy your requirements. To ensure that we understand your exact needs, how well we have met them in the past, and what we need to do to keep your business in the future, we ask that you complete this survey. 
Your input in this process is very important to us. Once we receive 100 surveys with verified instrument serial numbers (note: only one entry may be made per valid serial number AND each name will only be entered once in the drawing), we will enter the 100 different names into a random drawing for a $200 American Express gift certificate.  All sections of the form must be completed to be entered in the drawing.  We are very interested in generating real data from this form.  Please answer truthfully with the knowledge that your answers will not affect your entry into the drawing.

Thank you.
* First Name:
* Last Name:
* E-Mail:
Phone:
Company:
* Model:
* Serial Number:

Please rate each item in terms of  
1) How important it is to you
 2) Our Performance
ImportantanceOur Performance
On Time Delivery of Product
Product Price / Value
Product Reliabilty
Product Quality
Product Innovation
Packaging
Written materials (Manuals / Catalog /Website)
Customer Service (Couteous and Helpful)
Technical Service (Knowledgeable and Helpful)
Response to Questions / Concerns / Problems

Overall Rating: 


What product do you most often buy Sperian
Instrumentation
How many years have you been a customer of
Sperian Instrumentation (or Biosystems)
If we need to contact you, how do you prefer that we do that.
What was the main reason for purchasing Sperian Gas Detection
Sperian Instrumentation would be a better supply if?